Your water
Where does your water actually come from?
Read your utility's own water report
Before anyone scares you
What we won't claim about your water
Hard water is a nuisance, not a hazard
Tampa Bay utilities meet federal drinking water standards. Hardness wrecks water heaters, fixtures and laundry — it isn't making your family sick, and we won't tell you it is.
Softening and filtering are different jobs
Ion exchange handles hardness. Carbon reduces chlorine, chloramine and taste-and-odor compounds. One tank in our systems does both — but they're two separate processes.
A whole-home system is not a drinking water system
Dissolved solids, nitrates and arsenic pass straight through carbon and softening resin. Reverse osmosis at the sink is what removes those.
These numbers aren't ours
Your utility publishes an annual water quality report. Go read it yourself — and hold anyone selling you a water system to it.
Straight answers
Is hard water dangerous?
No. Hard water is a nuisance, not a health hazard. It wrecks water heaters, spots glassware and dries out skin, but it is not making your family sick.
Is Tampa Bay tap water safe to drink?
Local utilities treat water to meet federal standards and publish results annually. Meeting the legal standard is not the same as tasting good or being kind to your plumbing.
What's the difference between softening and filtering?
Softening uses ion exchange to remove calcium and magnesium, which cause scale. Filtering uses carbon to reduce chlorine, chloramine and bad taste and odor.
What can't a whole-home system remove?
Dissolved solids, nitrates, arsenic and similar pass through carbon and resin. Reverse osmosis at the kitchen sink handles them.